Tag Archives: Data

The speed trap.

By now we all realize that technology has taken over. Information can be obtained at the speed of 4G. Mobile devices with GPS can pinpoint our every step. Not sure about something? Find the answer with your smartphone in a snap. These are all very convenient tools, and we would be hard-pressed to think about life without them. They have given us the ability to do more, but at what intellectual price?

As producers, we are getting information out there faster than ever, but what is sacrificed is the ability to connect and communicate with others in a meaningful way. We keep hurling more fill dirt into an ever-widening void. We’re like gluttons feasting on so many empty calories. It’s commonplace now to visit the home pages of most major news sites and see numerous “articles” about how to lose weight or top ten lists of the best sitcoms of the ‘80s, all replete with typos and the occasional nonsensical phrase. It’s classified as content. But, where’s the value? Do we really need to know these things? I’ll admit I quite often click on these items, not because it betters me in any way, but because it’s easy. What’s the harm? I think to myself.

None, really – at least not to the consumer of this information. The harm comes to the producers. The speed at which all this data is generated leaves too many opportunities for errors. And those errors will slowly diminish the credibility of a company. Being up-to-the-second and fresh is one thing, but it shouldn’t be at the expense of the bigger picture–your brand.

Although we all feel the pressures of this digital age bearing down, it’s always a good idea to pause and take inventory of what we’re putting out there. Dig deeper, if necessary, to find at least a little piece of information that stands out and resonates with your audience–something that will stick to their proverbial ribs. The extra time will pay off in how your company is perceived and whether they come back for more.

— Kurt Miller, EVP, Executive Creative Director

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Auditing your measurement will help you achieve success outside and inside your organization.

When was the last time you audited your marketing measurement program? We find that most marketers don’t do this enough. And when they do, they find they’ve run into obstacles at many critical data points during the evaluation process.

Why? I believe everyone’s intention to adequately measure the results of individual or collective programs starts out meaningful.  Who does not want to measure whether or not the marketing initiative actually yielded the desired result? But the difference we find is not in the intent, rather, it is in the delivery and integrity of the data.

Oftentimes, information has to come from sources outside the marketing department’s control. Like sales lead information. Or, the data from IT, which doesn’t exactly match up to a reportable statistic that verifies that the marketing initiative works. Thankfully, there are tools like Google Analytics that are able to inform the process such that it allows data gatherers to get reporting moving.  Often, though, it is only one step in the measurement chain.

Technology changes everything we do when it comes to the collection of relevant data. More sophisticated technologies can help a marketing group get a clear understanding of how the myriad of tools employed actually can connect to relevant activity.

Marketers must make auditing their measurement a priority. Not just for measuring the effectiveness of their campaign but for internal accountability and the promotion of marketing’s agenda. And because today’s executive team demands hard numbers.

Using business goals as a clear metric is key to success. Using softer measures often does not satisfy the folks upstairs. Making sure all are aligned to deliver data that suggests an investment in the marketing program was well worth it will ensure success when budget time comes around.

— Rena Kilgannon, Principal & CEO

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Filed under Ad Agencies, advertising, Measurement