Tag Archives: ROI

Surviving the Social Media Storm

It snowed in Atlanta this week. To a native Atlantan, that statement deserves a line on its own. Once “Winter Weather Advisory” is heard, people flock to grocery stores to prepare for the worst. An innocent bystander unaware of how … Continue reading

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Filed under Social Media

Holiday card selection underscores the importance of segmentation

Being a strategist, writing holiday cards is always a bit more complex for me than the average person.  I am driven to sort, segment and select: Finding a card with a nativity scene for your most religious Christian friends Sending … Continue reading

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Filed under advertising, Engagement

It’s Déjà vu all over again

As long as I have been in this business, I’ve heard the saying, “There are no new ideas, only old ones recycled.” I think we’re seeing that played out again with regard to test marketing. A staple of the direct … Continue reading

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Filed under Compelling, Engagement, Measurement

Auditing your measurement will help you achieve success outside and inside your organization.

When was the last time you audited your marketing measurement program? We find that most marketers don’t do this enough. And when they do, they find they’ve run into obstacles at many critical data points during the evaluation process. Why? … Continue reading

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Filed under Ad Agencies, advertising, Measurement

Drowning in data? Start with a clear strategy to effectively measure your marketing.

Analytics, Dashboards, Scorecards, ROI – these are some of today’s hottest marketing buzzwords, yet the industry still struggles to achieve true accountability.  It’s not that we don’t aspire to it: Increased accountability is a key aspect of the ANA’s Marketers’ … Continue reading

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How engagement can fall short

It shouldn’t come as a surprise to anyone; the world is changing. People are receiving up-to-the-minute information as news is happening, rather than wait for the 6 o’clock news. News stations (CNN, MSNBC, Fox News) report updates on their websites, … Continue reading

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Filed under advertising, Customer Experience

Creative in the new age of measurement. It sure beats testing.

The digital age has added a new responsibility to the creative’s job. It used to be that we just had to be funny, smart, and on target. Now we have to be measurable, and we must create content with measurement … Continue reading

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Filed under Ad Agencies, advertising

Gut Is for Gamblers

It sure seems as if the days of developing creative and hoping that it breaks through, resonates with the target, and drives sales are over.  There is not a lot of appetite for statements like, “I think this is gonna … Continue reading

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Filed under Ad Agencies, advertising

Keeping Score

New York battled Chicago Sunday afternoon in a game for the ages.  There was an overflow of raving fans in the stadium and a worldwide television audience.  They played many hard-hitting minutes into overtime. Kansas tipped against Kentucky in last … Continue reading

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Filed under Ad Agencies, advertising

The Human Connection

One of the keys to successful communication is establishing a personal connection with your audience. When you have it, you will never lose their attention or miss out on the opportunity to establish a relationship. At the start of any … Continue reading

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Filed under advertising